Privacy policy

Data controller

France Cab & Services, 67 avenue du Général de Gaulle, 92130 Issy-les-Moulineaux, France. Contact: contact@france-cab.com.

Data we process

Depending on your enquiry, we may process your name and contact details, passenger information, pickup and drop-off locations and times, itinerary, luggage, selected vehicle and communications needed to organise the service. Information entered in the booking module is processed using Goodjourney.

Purposes and legal bases

• Preparing a quotation, recording and fulfilling a booking: pre-contractual steps and performance of a contract.
• Customer communication and service follow-up: performance of a contract and legitimate interests.
• Meeting accounting, tax and regulatory requirements: legal obligation.
• Preventing misuse and securing the service: legitimate interests.

Recipients and service providers

Data may be accessed by authorised France Cab & Services personnel and, where necessary, by its chauffeurs and technical providers, including Goodjourney for booking and ChatGPT Sites for hosting. Personal data is not sold.

Retention

Quote form requests are retained for up to one year after submission, with automatic deletion when the form or management area is next used. Other enquiries that do not lead to a booking are retained for no more than three years after the last contact. Service-related data is retained for the time needed to fulfil the booking and then archived for applicable legal periods, including ten years for accounting records.

Your rights

You may request access, correction, erasure or restriction, object to certain processing and exercise your right to data portability where applicable. Contact contact@france-cab.com. You may also lodge a complaint with the French data protection authority, the CNIL.

Cookies and audience measurement

With your consent, this website uses Google Analytics 4 to measure visits, pages viewed and clicks to the telephone number, WhatsApp, email address or booking module, and quote requests successfully saved. Form contents and contact details are not sent to Google Analytics or Google Ads. With your consent, Google Ads uses advertising measurement cookies to attribute saved quote requests to our ads. The technical request reference prevents duplicate counting; no sales value is assigned. These tools are loaded only after acceptance. Advertising personalisation is disabled. You may refuse or withdraw your consent at any time through “Cookie settings” in the footer. For more information about Google’s processing, read its privacy policy.

Goodjourney and the hosting service may also use technical elements that are strictly necessary for the operation and security of the service.

Campaign parameters

With your permission for audience measurement, UTM campaign parameters are kept for the session in this tab and passed to the booking link to identify the source of your visit. They are cleared when consent is withdrawn or the session ends.

Last updated

3 October 2026.